IT Support

Pay As You Go support contracts are an entry level contract.

Key features of Pay As You Go support:

Flexibility: You only pay for the support you need when you need it.
No Ongoing Fees or Commitments: No need to pay for services you do not use.
Cost-Effective: Avoid paying for services you do not need, especially helpful for businesses with variable IT needs.
Access: Onsite, telephone and remote professional IT support.
Customisable: Services tailored to your specific needs, such as troubleshooting, software updates, or security checks.

Standard support contracts offer a stronger commitment than Pay As You Go.

Key features of contract support:

Priority Service: You will get priority service with a guaranteed SLA.
Regular Monthly Billing: Make budgeting easier with regular monthly billing.
Cost-Effective: Manage costs by choosing the services and support you need upfront.
On-Demand Access: Onsite, telephone and remote professional IT support when and how you need it.
Customisable: Services tailored to your specific needs, such as troubleshooting, software updates, or security checks.

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Unlimited support contracts offers everything in our standard contract but with a fixed Annual bill.

Key features of unlimited support:

Fixed Annual Bill: Make annual budgeting easier with fixed annual billing.
Priority Service: You will get priority service with a guaranteed SLA.
On-Demand Access: Onsite, telephone and remote professional IT support when and how you need it.
Customisable: Services tailored to your specific needs, such as troubleshooting, software updates, or security checks.